Saying sorry — when should I do this?

Saying sorry

You can hear people saying sorry at funny times. I thoughtlessly knocked into someone in the supermarket the other day and she apologised to me even though it wasn’t her fault! Actually, I have noticed that British people do tend to say sorry over the least thing. It seems to be an unthinking response in … Continue reading Saying sorry — when should I do this?

Criticise them – But how to do so safely?

criticise

Yes it can happen. No one likes their faults to be pointed out and some with thin skins see criticism as a personal attack. They get shirty, defensive or bite back. You probably would think twice before taking the risk of saying what you really think to them. Yet keeping quiet means not doing anything about the problem.